Privacy Policy

Effective date: 15 October 2025

‍Entity: TRAFIQO ("Trafiqo", "we", "us", or "our")
Registered address: Cristofol Piza, Baixos 2, Soller, 07100, Islas Baleares, Spain
Primary contact: info@trafiqo.io
Privacy contact: info@trafiqo.io
Data Protection Officer (if appointed): Not appointed
‍

Who we are. Trafiqo provides B2B domain‑authority growth services for agencies and in‑house teams. This Policy explains what personal data we collect, why, how we use it, and your rights under GDPR/UK GDPR.

Personal data we collect

  • Contact & account: name, work email, role, company, phone.
  • Sales & billing: company details, VAT/Tax IDs (if applicable), billing contacts, transaction records.
  • Communications: emails, messages, booking notes.
  • Website analytics: pseudonymous usage (pages, device, referrer, approximate location) via our analytics tools (see Cookie Policy).
  • Lead forms/scheduling: data you submit via our forms or scheduling tools (e.g., Calendly/Cal.com).
  • Publisher/partner contacts (B2B): business contact details for outreach and relationship management.

We do not intentionally collect special‑category data. We do not sell personal data.

Why we use your data (lawful bases)

  • Provide and administer services; communicate about proposals and support (contract performance; legitimate interests).
  • Take payment and maintain records (contract; legal obligation).
  • Improve our website and services (legitimate interests).
  • B2B marketing to business contacts (legitimate interests with opt‑out; consent where required by local law).

Sharing and processors

We use vetted third‑party processors (hosting, analytics, CRM, billing, scheduling, email). We have appropriate contracts in place, including Data Processing Addenda (DPAs). A current list of core processors is available on request.

International transfers

Where data is transferred outside the EEA/UK, we use appropriate safeguards such as EU Standard Contractual Clauses and the UK IDTA/Addendum, and apply supplementary measures as appropriate.

Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymise it. Typical retention: contractual/billing records up to 6–7 years; CRM/support data 24–36 months after last contact; analytics per provider defaults.

Your rights (GDPR/UK GDPR)

  • Access your data and receive a copy.
  • Rectify inaccurate data.
  • Erase data in certain circumstances.
  • Restrict or object to processing.
  • Data portability where applicable.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with your supervisory authority (e.g., Agencia Española de Protección de Datos (AEPD) – www.aepd.es).

To exercise rights, contact: info@trafiqo.io.

Security

We apply reasonable technical and organisational measures (encryption in transit, access controls, least‑privilege, vendor due diligence). No method of transmission or storage is 100% secure.

Children

Our services are B2B and not directed to children under 16.

Changes

We may update this policy. Material changes will be signposted on this page and/or via email where appropriate.